Privacy Policy – How Game PK Protects Your Data

01 Introduction

This Privacy Policy explains how Game PK — the online gaming and sports betting platform accessible at gamepk.win — collects, uses, stores and protects the personal information of players who register and use the platform. It applies to all services offered under the game pk brand, including Sports Betting, Live Casino, Fish Games, Slots and the mobile application.

By creating an account on game pk, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described here. If you have any questions or concerns at any point, our support team is available around the clock via live chat inside the platform.

We update this policy from time to time to reflect changes in how we operate or changes in data protection standards. The date shown at the top of this page indicates when the current version was last revised. We recommend reviewing this page periodically.

02 What Information We Collect

Game PK collects personal information in the following categories:

Registration and Identity Data

• Full name and date of birth
• Mobile number and email address
• City and province of residence (Pakistan)
• CNIC number or other identity document details, when requested for verification

Financial and Payment Data

• Deposit and withdrawal transaction records in PKR
• Payment method identifiers (e.g. your JazzCash or Easypaisa account number)
• Bank account details where a bank transfer is used

Platform Usage Data

• Betting history, game session data, stakes and outcomes
• Login timestamps, session duration and device type
• Sports markets accessed, including cricket, PSL and football betting activity
• Live Casino and Fish Games session records

Technical and Device Data

• IP address and approximate geographic location
• Browser type, operating system and device model
• App version (for mobile users)

03 How We Collect Your Information

Information is collected through the following means:

• Directly from you — when you register an account, complete your profile, make a deposit, contact support or use any feature of the platform.
• Automatically — when you use the website or app, certain technical data is collected passively through cookies, server logs and analytics tools. This includes page views, click patterns and session data.
• From payment providers — when you make a transaction via JazzCash, Easypaisa, Raast or a bank transfer, our payment processing partners share transaction confirmation data with us so we can credit your account correctly.
• From identity verification providers — if your account requires age or identity verification, a third-party verification service may share the result of that check with us.

04 How We Use Your Information

Game PK uses the information we hold about you for the following purposes:

• To create and manage your player account and ensure only you can access it.
• To process deposits, withdrawals and bonus credits in PKR accurately and promptly.
• To verify your age and identity where required before processing your first withdrawal.
• To detect and prevent fraud, money laundering, duplicate accounts and other platform abuse.
• To personalise your experience — for example, showing you relevant cricket or PSL betting markets based on your activity.
• To send you transactional communications such as deposit confirmations, withdrawal updates and security alerts.
• To send promotional offers and bonus notifications, where you have not opted out of such communications.
• To improve platform performance, fix bugs and develop new features based on aggregated usage patterns.
• To comply with applicable legal and regulatory obligations.

We do not use automated decision-making processes that produce significant legal effects on you without human review. Where our risk systems flag an account for review, a member of our team assesses the situation before any action is taken.

05 Who We Share Your Information With

Game PK shares personal data only where strictly necessary for the operation of the platform. We do not sell your data to advertisers, data brokers or any third party for their own commercial purposes. The categories of recipients who may receive your data are:

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive transaction data to process your deposits and withdrawals.
• Identity verification providers — where age or identity checks are required, your submitted documents may be shared with a verification service for validation.
• Fraud prevention systems — IP addresses and behavioural signals may be checked against fraud detection databases to protect both you and the platform.
• Game and casino providers — your session data (but not your full personal profile) is shared with the third-party providers that power our Live Casino and Fish Games sections, to the extent needed to run the game.
• Technology and hosting providers — infrastructure and cloud service partners that store and process platform data on our behalf, under strict data protection agreements.

All third parties that handle your data on our behalf are contractually required to protect it and use it only for the purpose for which it was shared.

06 Payment Data & Financial Information

All financial transactions on game pk are denominated in PKR. When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through the respective payment gateway. Game PK receives a confirmation of the transaction — including the amount, reference number and the account identifier — but does not store your full payment credentials (such as mobile wallet PINs or full bank account passwords) on our own servers.

Withdrawals are returned to the same payment method used for the corresponding deposit. This means your payment method details are retained on your account profile to facilitate this process. You may update or remove a payment method by contacting support, provided there are no pending transactions associated with it.

07 Cookies & Tracking Technologies

Game PK uses cookies and similar tracking technologies on the website to ensure the platform functions correctly and to understand how players interact with it. The types of cookies we use include:

• Essential cookies — required for basic platform functionality such as maintaining your login session. These cannot be disabled without affecting how the site works.
• Analytics cookies — used to understand aggregate traffic patterns, which pages are visited most and where players encounter issues. This data is anonymised before analysis.
• Preference cookies — store your settings such as language preferences and display options so you do not need to re-enter them on each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of game pk, though some personalisation features may not function as expected.

08 How Long We Keep Your Data

Game PK retains your personal data for as long as your account remains active and for a defined period after closure. Specifically:

• Account and identity data is retained for the duration of your account and for a minimum of five years after closure, in line with standard financial record-keeping practices.
• Transaction records in PKR are retained for a minimum of five years from the date of each transaction.
• Technical and usage logs are retained for up to 12 months, after which they are deleted or anonymised.
• Support communications are retained for up to three years to assist with any disputes or follow-up queries.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

09 How We Protect Your Data

Game PK implements a range of technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. These include:

• TLS encryption for all data transmitted between your device and the game pk platform.
• Encrypted storage for sensitive account and payment data at rest.
• Access controls ensuring that only authorised personnel can view personal account information, and only where necessary for their role.
• Regular internal security reviews and monitoring for unusual access patterns.
• Two-factor authentication available for all player accounts to add an extra layer of login security.

No system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, game pk will notify you promptly and take immediate steps to contain and investigate the incident.